Material Insights · Understanding the Material World

Professional services: Chokepoints and risks

Audit, tax, legal, consulting and engineering design firms selling expert judgement

Chokepoints and risks

  • AI automation of routine audit, legal and research work threatens the junior-staff leverage model, even as EY reports AI-related revenue up 30% in 20252.
  • Audit concentration: the Big Four take 98% of FTSE 350 audit fees (2024), so regulatory fines or liability claims against one firm create systemic risk for capital markets7.
  • Indian delivery depends on US and European clients, exposing it to currency moves, visa rules and outsourcing tax proposals.
  • Talent attrition and wage inflation in Indian metros erode the cost advantage of capability centres.
  • Slow fee growth: Big Four revenues grew only about 3-5% in local currency in FY20251,2,3,4.