Material Insights · Understanding the Material World

Software and IT services: Chokepoints and risks

Operating systems, business applications and outsourced IT services, a core Indian export

Chokepoints and risks

  • Cloud concentration: Amazon, Microsoft and Google hold 63% of cloud infrastructure revenue, creating lock-in and single points of failure3.
  • AI-driven shift in spending: data-centre systems spending is forecast to grow 62.5% in 2026 against 5.3% for IT services, squeezing labour-based services1.
  • Hardware and memory shortages are raising costs and slowing projects1.
  • Indian dependence on exports: US$ 246 billion of the estimated US$ 315 billion FY26 revenue comes from abroad, so US visa, tariff or demand shocks hit hard2.
  • Open-source supply-chain attacks and faulty security updates can disrupt millions of machines at once.